Director of Product Management

About Augintel: We exist to give child welfare leadership and staff a deeper understanding of the people they care for. By building SaaS software applications that apply cutting-edge artificial intelligence and natural language processing techniques, we help clinicians in social services, behavioral health and child welfare – government, private and nonprofit – unlock the value of their unstructured data to improve their understanding, save them time, and help them deliver better outcomes to the people and communities they serve. Location: Remote (US). Ability to support customers across multiple time zones is required. Job Summary: Over the last six years Augintel has built a new category in Child Welfare and has transformed how caseworkers and supervisors do their jobs. We’ve been first to market with an industry-defining product, enjoy exceptional customer retention, and continue to win new business. As we enter our next stage of growth, we need to strengthen both our strategic vision as well as our day-to-day execution. The Chief Product Officer will be the executive responsible for aligning Augintel’s strategy and product direction and associated operating cadence and cross-functional execution. This leader will help Augintel maintain the speed and customer intimacy of a founder-led company while building the clarity, accountability, prioritization discipline, and operating infrastructure required for sustainable growth. At the product level, this leader will own the translation of Augintel’s vision into a cohesive 12–36 month product strategy and roadmap. They will ensure that new products and features do not simply ship, but land in the market with clear positioning, customer value, adoption plans, enablement, and measurable revenue impact. At the operating level, this leader will build the company-wide rhythms that connect annual strategy to quarterly execution, commitments to operating plans, and customer commitments to product, engineering, and commercial capacity. The right person is both strategic and hands-on. They can articulate a compelling multi-year product vision, but they also care deeply about roadmap discipline, prioritization, launch quality, customer feedback loops, commercial enablement, financial outcomes, and execution predictability. The ideal candidate thrives in founder-led organizations transitioning from early-stage success to operational maturity. They excel at balancing customer commitments with long-term strategic investments and are energized by solving complex scaling challenges. This is a role for a builder, operator, product strategist, and trusted CEO partner. This role is part of the executive team and reports to the CEO. Responsibilities: Enterprise Operating Rhythm & Execution