Revenue Operations Manager, Sales Ops

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. We are looking for a Revenue Operations leader to help scale the operational engine behind EvenUp’s Sales organization. In this role, you’ll partner closely with Sales leadership and the broader Revenue Operations team to design the systems, processes, and insights that power how our teams generate and manage pipeline. This is a highly cross-functional role at the center of EvenUp’s go-to-market organization. You’ll help turn strategy into execution by improving the way our teams work, strengthening our operational infrastructure, and creating better visibility into performance. From redesigning workflows and building reporting frameworks to improving how teams adopt new processes and systems, you’ll play a critical role in helping our Sales organization operate effectively at scale. What you’ll do: Own the operational framework across Sales, including workflows, processes, performance management, reporting, and cross-functional handoffs. Identify opportunities to improve how teams operate and move work through the funnel. Map day-to-day workflows, identify friction across processes and systems, and redesign broken workflows. Translate the desired state into clear requirements for GTM Systems and other operational partners. Define the core metrics and reporting frameworks used to manage Sales performance. Build and improve dashboards, scorecards, and inspection mechanisms that give leaders visibility into productivity, pipeline, conversion, and workflow adoption. Establish standards for data quality, process adherence, documentation, and operational health. Partner with GTM Systems and RevOps to ensure Salesforce and other GTM systems accurately support how the business operates. Serve as a strategic operational partner to Sales leadership, translating business goals and performance data into actionable insights and helping leaders make informed decisions around performance, capacity, pipeline, and process. Own the operational side of changes to processes, systems, pricing, packaging, or go-to-market strategy. Partner across teams to ensure changes are implemented effectively and adopted by the field. Partner with Sales leadership to create more consistent onboarding, training, workflows, and ramp experiences that help new hires become productive quickly. What we look for: 10+ years of experience in Revenue Operations, Sales Operations, Sales Strategy & Operations, SDR/BDR Operations, or a related GTM operations function, ideally in a high-growth B2B SaaS environment. Strong Sales expertise: You understand the workflows and operating rhythms of Sales organizations, including pipeline generation, lead management, qualification, routing, handoffs, forecasting, productivity, and funnel conversion. Systems & data fluency: You have deep familiarity with Salesforce and adjacent GTM systems and can connect business requirements, workflows, data, and systems. You can identify system gaps and translate solutions into clear requirements for technical partners. Analytical and operational rigor: You have built reporting frameworks, dashboards, and performance metrics that leaders use to manage their businesses, and you have a strong instinct for data quality, process consistency, and operational health. Change and process leadership: You have a track record of redesigning inefficient processes and driving adoption of new workflows, systems, or ways of working. You’re also comfortable leading onboarding, training, or enablement programs when needed. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family. Additional insurance coverage options for life, accident, or critical illness. Flexible paid time off, sick leave, short-term and long-term disability. 10 US observed holidays, and Canadian statutory holidays by province. A home office stipend. 401(k) for US-based employees and RRSP for Canada-based employees. Paid parental leave. A local in-person meet-up program. Hubs in San Francisco and Toronto. (Please note the above benefits & perks are for full-time employees) Notice to Candidates: To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page . Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy. EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.