BioCatch
Pre-Sales Consultant – Partner Division
About this role
Description Pre-Sales Consultant – Partner Division BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user's physical and cognitive digital behavior to protect individuals online. BioCatch's mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 34 of the world's largest 100 banks and 340 total financial institutions rely on BioCatch Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships. BioCatch's Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of data analysis, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow's problems. For more information, please visit . Come and work with intensely curious people who are dedicated to innovation, growth, and protecting customers against cybercrime and fraud! We are hiring a professional (based in the United States) to join our vibrant and growing Sales organization as a Pre-Sales Consultant, supporting our Partner division. This role is well suited to someone early in their career — ideally with prior experience inside a financial institution or SaaS company — who's ready to run discovery calls and demos, and grow into a broader pre-sales technical role. You'll work closely with sales, professional services, product management, and engineering teams to support the growth of our partner business, with senior Pre-Sales Consultants available for guidance on more complex or strategic opportunities.
Responsibilities
- Support sales opportunities to partner prospects and customers, delivering demos and addressing product and technical questions and requirements.
- Build relationships with partner teams and develop credibility as a knowledgeable resource on fraud and financial crime risk solutions.
- Lead discovery calls with new partners, creating the required documentation, capturing partner needs, timelines, and dependencies alongside the Sales Executive.
- Support solution documentation in partnership with the solution architect, escalating complex design questions to senior team members as needed.
- Help partners and end customers understand how BioCatch fits into their decision-making process.
- Scope technical solutions and draft project plans and timelines for new partners, with senior support available where required.
- Coordinate with professional services, delivery, and engineering teams to validate technical and commercial feasibility of proposed solutions.
- Help secure technical commitments to keep opportunities on track toward the technical win.
- Where required, support any Proof of Concept execution for new partners, tracking progress against defined success criteria.
- Contribute to business case materials.
- Own sections of RFI/RFP responses, with review and support from senior colleagues.
- Support responses to customer InfoSec security questionnaires, working with the BioCatch technical team.