Account Manager – Tieto Tech Consulting (m/f/d)

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About this role

Tieto Tech Consulting, is looking for a highly skilled and motivated Account Manager, a professional who will join a project within a Telecom Team for our respectful client BICS. Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe! Grow your expertise through interacting with A-level mobile carriers from all over the world. Get your hands on the vast network with on land, underwater, and space points of presence.Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth! Tieto-BICS team has been growing since 2010… and we are looking forward to grow with you!

Develop your telecom expertise in diverse portfolio of BICS products, including Voice, Cloud, Signaling, LTE, IoT, etc.
Enjoy unmatched growth opportunities with BICS vast network and customers around the world. Tieto
BICS team has been growing since 2010… and we are looking forward to growing with you!

Responsibilities

Promote and sell BICS as a leading international Messaging Hub for traffic worldwide.
Manage messaging relationships with customers within the assigned portfolio and optimize profitability across both selling and buying activities.
Perform daily monitoring of customer traffic, win-back actions, promotions, and related commercial activities.
Facilitate cross-selling opportunities with customers.
Negotiate termination rates with existing accounts to maintain competitive cost structures for outbound traffic.
Coordinate activities aimed at maximizing traffic volumes, including fraud management activities.
Monitor traffic volumes daily to prevent illegal termination, AIT, and other fraudulent activities.
Participate in and coordinate investigations of fraud cases together with customers and suppliers within the assigned portfolio.
Ensure proper implementation of commercial relations within the operational framework and support effective cooperation with internal teams.
Coordinate financial, technical, legal, and administrative matters related to the messaging business, including billing, collections, dispute resolution, and contracts. Qualifications
3+ years of experience in Account Management, Sales, or Customer Relations.
Upper-Intermediate English level or higher.
Good analytical and negotiation skills.
Experience working with international customers.
Ability to travel abroad several times per year for conferences and business events. Personal Skills

Posting details

Remote

Yes

Employment type

Full-time

Workplace type

Remote

Source

remotejobsorg

First seen

10/3/2026, 8:10:32 AM

Last seen

10/3/2026, 8:10:32 AM