QA Analyst, Console

Keeper Security is hiring an experienced QA Analyst to join our Console team and help ensure the quality, reliability and usability of Keeper’s enterprise Admin Console applications. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help deliver secure, reliable administrative experiences to enterprise customers worldwide. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Role As a QA Analyst on the Admin Console team, you will test Keeper’s web-based administrative experiences and the backend APIs that support our enterprise solutions. You will work closely with Engineering, Product and other QA professionals to validate new features, identify defects and ensure console functionality remains secure, reliable and intuitive. This role requires strong attention to detail, experience testing enterprise web applications and familiarity with modern web and API testing practices. You will help maintain comprehensive test coverage across frontend functionality, administrative workflows, access controls and backend integrations. Responsibilities Test Keeper’s web-based Admin Console applications for functionality, reliability, usability and regression issues Validate backend APIs that support console functionality using tools such as Postman or similar platforms Create, execute and maintain test cases based on product requirements, technical specifications and user stories Test enterprise administrative workflows including authentication, authorization, permissions and role-based access controls Perform cross-browser testing to ensure consistent behavior across supported desktop browsers Reproduce, document and track defects with clear technical detail and steps to reproduce Maintain test coverage and execution results using tools such as TestRail, Jira and Confluence Collaborate closely with developers, Product and other QA team members to identify issues and validate fixes Participate in requirement reviews, release validation and regression testing activities Identify gaps in test coverage and recommend improvements to QA processes and test strategy Use AI-assisted tools such as Claude, ChatGPT or similar platforms to support test design, defect analysis, troubleshooting and documentation Requirements 3+ years of experience in software quality assurance, web application testing or a related QA role Hands-on experience testing enterprise web applications, administrative consoles or SaaS platforms Familiarity with web technologies including HTML, CSS, JavaScript and modern browser behavior Experience validating backend APIs using Postman or similar API testing tools Strong understanding of authentication, authorization, permissions and role-based access control concepts Ability to create clear, detailed and reproducible test cases and defect reports Experience with Jira, TestRail, Confluence or similar test and defect management platforms Strong troubleshooting and analytical skills Strong written and verbal communication skills and ability to collaborate across Engineering, Product and QA teams Familiarity with enterprise identity technologies such as Active Directory, LDAP or similar platforms Ability and willingness to use AI-assisted tools effectively to improve testing, troubleshooting, analysis and documentation Due to this role’s involvement in GovCloud environments, qualified candidates must be a U.S. Person, defined as a U.S. citizen or lawful permanent resident Preferred Requirements Experience testing identity, cybersecurity or other security-sensitive enterprise applications Familiarity with cloud environments such as AWS or Azure Exposure to identity and access management protocols such as SAML, SCIM or SSO Familiarity with virtualization or containerization tools such as Docker or VMware Experience with automated web or API testing tools Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations 3. Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact