eCommerce Content Executive

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive. If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷 eCommerce Content Executive | 📍London – Hybrid (1-2 days) On-site | 💰Competitive Salary + Benefits About the Role We’re looking for an eCommerce Content Executive to join our UK Commercial team at Moonpig. In this role, you’ll help shape the online experience for millions of customers by delivering engaging, data-led content across our website and app. Working closely with teams across Commercial, Marketing, Buying and Cards, you’ll create and optimise content that supports our commercial strategy, improves customer journeys and drives business growth. If you enjoy combining creativity with data, thrive in a fast-paced environment and love testing new ideas to improve performance, we’d love to hear from you. Key Responsibilities Plan, build and optimise homepage and landing page content across the Moonpig UK website and app. Maintain the eCommerce content plan, ensuring it aligns with the UK commercial strategy, business priorities and customer needs. Partner with Card, Marketing and Buying teams to develop engaging onsite creative. Create page wireframes for seasonal events using customer insights and performance data. Drive improvements in commercial KPIs through compelling content and continuous optimisation. Monitor page performance and ensure all content is fully optimised, including for mobile devices. Conduct regular site walks to identify opportunities to improve the customer journey. Plan, execute and analyse A/B tests across copy, creative and page layouts. Proactively suggest and test new ideas that improve customer engagement and commercial performance. About You Previous experience creating or planning digital content within an eCommerce or online environment. Strong attention to detail with excellent organisational skills. Ability to manage changing priorities in a fast-paced environment. Excellent written and verbal communication skills. A proactive, self-motivated approach with confidence working independently. Strong eye for design alongside an analytical mindset. Experience using a Content Management System; Contentful experience would be advantageous. Familiarity with web analytics and A/B testing tools is desirable. Understanding of SEO best practices is an advantage. Collaborative approach with a passion for delivering outstanding customer experiences. Interview Process Stage 1: 20–30 minute virtual Recruiter Screening Call – A chance to learn more about the role and discuss your experience. Stage 2: 45–60 minute virtual interview with the Hiring Manager and a Senior Stakeholder – We’ll explore your experience, role fit and ask you to share an example of previous work or ideas, followed by time for your questions. Stage 3: 30-minute informal in-person chat with a team member – Meet the team, see the office and get a feel for life at Moonpig. Offer! 🎉 Our process may vary depending on role and availability. We’ll keep you informed every step of the way. What’s in it for you? We believe in empowering our team to do their best work. Enjoy: 💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. 💆🏽 Wellbeing First: Private healthcare (UK) and mental health support 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. 📈 Career Growth: Learning allowances, coaching & development programs. Want to know more? Explore our full benefits package: here Our Ways of Working: We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. Moonpig Group’s Commitment to Equality, Diversity, and Inclusivity: At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊