Lead Cloud Operations Engineer

Description: Critical role in ensuring security, reliability, scalability, and performance of NICE's cloud and datacenter infrastructure. Responsible for administering and supporting complex production environments across AWS, Windows Server, Linux, VMware, and physical compute platforms. Proactively monitor systems, resolve incidents, optimize infrastructure performance, and support business-critical services. Requirements: Bachelor's degree in Computer Science, Business Information Systems, or related field, or equivalent practical experience. 5+ years of experience supporting large-scale production infrastructure environments. 5+ years of hands-on Windows Server administration experience in enterprise production environments. Strong experience managing and securing Linux servers (RHEL, Ubuntu, Amazon Linux). Knowledge of Active Directory, Windows Domains, and DNS services. Strong collaboration and communication skills with technical teams and stakeholders. Benefits: Opportunity to work with cutting-edge cloud technologies and contribute to global platforms. Flexible work model: 2 days in the office and 3 days remote each week.