Client Intake & Administrative Coordinator

Remote•Remote

Full-timeRemoteremotejobsorg

Generalremotejobs.orgbenefits

About this role

This is a remote position. What We Do At Outsource Access, we help property restoration and reconstruction professionals manage their project lifecycles seamlessly from the moment disaster strikes. We don't just answer phones and log files, we make sure that distressed property owners receive urgent help, field teams are dispatched instantly, and critical insurance compliance documentation is flawless so that projects remain profitable and revenue is secured. How You’ll Make a Difference

Owning the First Impression: You will be the calm, reassuring, and highly professional voice on the other side of the phone when homeowners and business owners face property emergencies, executing seamless intake and immediate dispatching.
Guarding the Bottom Line: You will run daily, meticulous audits of project files, notes, and photos to ensure 100% compliance with insurance standards, catching errors before they lead to revenue loss.
Driving Project Momentum: You will act as the central operational hub, maintaining real-time CRM updates, keeping schedules tight, and proactively chasing down missing documentation from field teams and project managers.
Closing the Financial Loop: You will assist with precise billing preparation and run respectful, assertive follow-ups on invoices and payment statuses to keep cash flow moving smoothly. Requirements Is This You?
A Proactive Problem Solver: You don't sit back and wait to be told what to do, nor do you escalate every minor obstacle. You take complete ownership, anticipate administrative bottlenecks, and actively seek out solutions.
Meticulous and Accurate: You possess a sharp eye for detail. You understand that in the property restoration world, a missing photo or incomplete report can cost thousands of dollars in insurance reimbursements, and you refuse to let things slip through the cracks.
An Elite Communicator: You possess excellent written and verbal English skills, enabling you to communicate clearly with field teams and navigate conversations with distressed customers with empathy and professionalism.

Posting details

Remote

Yes

Employment type

Full-time

Workplace type

Remote

Source

remotejobsorg

First seen

9/28/2026, 8:10:25 AM

Last seen

9/28/2026, 8:10:25 AM