Senior ServiceNow Business Analyst

Remote•Remote

Full-timeRemoteremotejobsorg

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About this role

Do you enjoy helping drive the ServiceNow project lifecycle by collaborating with virtual teams? Are you a go-to resource for applying industry best practices when you are working through requirements with your clients? Do you thrive in environments rooted in relationship building and that focus on bringing ServiceNow to life? If so, Servos would love to chat with you about our Senior Business Analyst role and how we are innovating Digital Services for the Public Sector! Location: Wherever you are (Remote) We Are

A ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine)
A virtual team throughout the United States with headquarters in Virginia
Devoted to doing the right thing for our clients and team by leading with a human-first culture
An experienced team of consultants who are dedicated to having fun and adding value
Open minded and always welcoming new ideas and approaches You Are
A seasoned Business Analyst with at least 4 years of your career working with ServiceNow customers
A strong communicator that is highly capable of working directly with client stakeholders
Strongly skilled at relationship building, business process improvements, requirements gathering, defining ideal client solutions, and supporting organizational change management
An optimizer of efficiency who helps automate and streamline during project lifecycles utilizing, both, traditional (waterfall) and agile project methodologies
Familiar with basic administration of the ServiceNow platform (CSA Preferred) as well as ITIL framework
Passionate about doing the right thing, no matter how many times it takes
An adventurer who wouldn’t mind traveling up to 20% of the time What You’ll Do
Work with client stakeholders and other team members to gather requirements and translate them for technical delivery
Assist with, and coordinate, client demos, testing, and workshops to ensure a seamless project lifecycle at every iteration

Posting details

Remote

Yes

Employment type

Full-time

Workplace type

Remote

Source

remotejobsorg

First seen

9/26/2026, 8:10:25 AM

Last seen

9/26/2026, 8:10:25 AM