Customer Success Manager

Overview: Vivi is the only wireless screen mirroring and digital signage tool designed for education. We help IT help teachers help students with classroom technology that enhances collaboration, control, and creativity. Vivi exists because we all had that one teacher who changed our life, who went above and beyond to serve as a role model and sage. They guided discussion, connected with their students on a personal level, were just as engaging and entertaining as they were educational, and they created a dynamic learning environment by constantly involving students. Personalised learning environments have been proven to deliver better educational outcomes for individuals through increased participation and engagement. To successfully create such an environment requires a fluid, visual dialogue between teacher and student. This is why Vivi exists. Vivi is used by over 825,000 teachers and students around the world and is setting out to provide tangible solutions to the enormous education industry with our high-growth, ambitious, and creative team. In this rapidly evolving technology landscape, Vivi is always looking for new ways to disrupt the classroom experience, enhance customer journeys, and expand globally. The Role We are looking for a Temporary experienced Customer Success Manager to own a portfolio of K-12 school district accounts across the full customer lifecycle during a leave of absence. You will drive onboarding, build adoption, manage renewals, and serve as the primary relationship owner for your book of business. This is a high-impact, high-autonomy role on a lean team. The right person is proactive, data driven, and thrives without handholding. This role is 100% remote, but we are looking for an individual in the Central/Mountain Time Zones.

Responsibilities