Remote opportunity•Posted 9/25/2026, 9:00:15 PM
R
ReWorks Solutions
QA Supervisor
Remote•Remote
Full-timeRemoteremotejobsorg
Quality Assuranceremotejobs.orgbenefits
About this role
Job Opening: QA Supervisor Location: South Africa (Remote) Employment Type: Full-Time Working Hours: Monday to Friday (9 AM
- 5 PM EST) Requirements We are seeking an experienced QA Supervisor based in South Africa to support a U.S.-based Applied Behavior Analysis (ABA) healthcare provider. The role will oversee quality assurance processes and the QA team, ensuring accuracy, compliance, productivity, and adherence to client standards. Direct ABA experience is advantageous but not essential for candidates with strong healthcare or BPO quality assurance experience. Key Responsibilities
- Supervise and manage the QA team.
- Conduct and oversee quality audits.
- Monitor quality scores, productivity, KPIs, and turnaround times.
- Review healthcare documentation for accuracy and compliance.
- Identify recurring errors, trends, and process gaps.
- Provide coaching, feedback, and corrective action plans.
- Prepare QA reports and communicate findings to management.
- Maintain QA scorecards, audit trackers, and quality standards.
- Support training and continuous process improvement.
- Ensure compliance with client requirements, confidentiality, and HIPAA standards. Requirements
- 5+ years' QA, auditing, compliance, or quality control experience.
- 2+ years' supervisory/team leadership experience.
- Healthcare, medical administration, insurance, or BPO experience strongly preferred.
- Experience managing QA KPIs, audits, scorecards, and team performance.
- Strong analytical, reporting, and problem-solving skills.
- Excellent attention to detail and communication skills.
- Experience with U.S. healthcare, ABA, CentralReach, HIPAA, medical insurance, or clinical documentation is advantageous.
Benefits
- Comfortable working U.S. hours
- Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Posting details
Remote
Yes
Employment type
Full-time
Workplace type
Remote
Source
remotejobsorg
First seen
9/26/2026, 2:10:25 AM
Last seen
9/26/2026, 2:10:25 AM