Solutions Engineer II

Description: Serve as the technical subject matter expert for client-facing teams throughout the client lifecycle. Partner with Account Executives, Customer Success Managers, and Account Managers to support new business and existing client projects. Guide clients through deploying Wayvia solutions on their websites and troubleshoot technical issues. Lead requirement-gathering and solution design discussions to align client needs with Wayvia capabilities. Deliver tailored product demonstrations and support technical evaluations. Relay client feedback to Product and maintain technical documentation. Requirements: 2–5 years of customer-facing technical experience in SaaS or similar roles. Hands-on experience with website technologies (JavaScript, HTML, CSS, APIs). Experience supporting enterprise clients pre- and post-sale. Ability to explain technical concepts to non-technical audiences. Excellent communication and presentation skills. Proactive, self-directed, and able to prioritize competing requests. Strong critical thinking and problem-solving skills. Benefits: Flexible work-from-home arrangements. 401K Match and flexible vacation. Medical/Dental/Vision coverage. 16 weeks of paid parental leave (US). Technical stipend and professional development programs. Wellness programs.