Customer Support Agent

We’re looking to hire support agents to handle incoming calls and emails. The job will be five days a week, full-time (40 hours). Job Responsibilities: • Achieve and maintain an excellent reputation with our client base • Work to ensure satisfaction of our clients • Provide excellent email, phone, and live chat based support • Schedule and provide client walkthroughs or training sessions upon client request Job Requirements: • Customer service experience • Strong computer skills • Ability to use proper spelling, punctuation, and grammar when writing emails • Good communication skills on the phone • Self-starter that is both reliable and committed • Ability to quickly learn a number of new websites and software programs • Software and website support desired This is a remote position.