eCommerce Amazon Marketplace Manager

Infopro Digital , the global B2B group specialising in information, data and technology solutions, is currently looking for a eCommerce Amazon Marketplace Manager on a permanent basis at Haynes Group Limited, who sit within Infopro Digital’s Automotive division. About the Business Infopro Digital is a global B2B group with more than 4,000 employees across 26 countries, delivering information, data and technology solutions to professional communities across automotive, risk and insurance, construction, industry and retail. Through its market-leading brands, Infopro Digital helps businesses make informed decisions, improve performance and unlock growth opportunities across their markets. Haynes Group is a leading automotive content and information business, providing trusted technical data, repair information, and digital solutions to consumers and professional markets. As part of Infopro Digital’s Automotive division, the business is focused on delivering innovative products and services that support customers across multiple channels and markets. What the Role Involves As the eCommerce Amazon Marketplace Manager, you will play a pivotal role in driving online sales growth and maximising revenue, with a primary focus on scaling and optimising our marketplace channels, particularly Amazon , alongside eBay and our direct-to-consumer Shopify Plus platform. This role demands deep, hands-on expertise in Amazon marketplace management, including listing optimisation, catalogue management, Buy Box performance, Amazon Advertising (PPC), ratings and reviews management, pricing strategy, inventory planning and Amazon FBA operations. You will be responsible for identifying growth opportunities, executing trading strategies and delivering measurable revenue improvements across all online sales channels. Alongside marketplace growth, you will support the ongoing optimisation of our Shopify Plus platform, leveraging customer insights, digital marketing best practice and performance data to drive conversion, retention and customer experience improvements. We are looking for an action-oriented, commercially focused e-commerce professional who combines strategic thinking with hands-on execution and has a proven track record of growing online sales through marketplace platforms. This role is based at our Headquarters in Swindon, Wiltshire. Following an initial training period, the position will move to a hybrid working arrangement with a minimum of three days per week in the office. Responsibilities & Duties Develop and execute activity to drive online sales growth and achieve revenue targets across all active D2C channels, with Amazon and marketplace growth as a key priority. Own and develop the Amazon marketplace strategy, driving revenue growth, profitability and market share. Manage and optimise Amazon product listings, catalogue content, keywords, enhanced brand content and marketplace visibility. Monitor and improve Buy Box performance, conversion rates, product rankings and overall marketplace health. Manage Amazon Advertising campaigns, including Sponsored Products, Sponsored Brands and Sponsored Display activity. Support and optimise Amazon FBA operations, ensuring effective stock availability and operational performance. Utilise repricing tools and commercial pricing strategies to maximise competitiveness and profitability. Manage and optimise each D2C platform to enhance user experience, conversion rates, traffic growth and customer retention. Conduct regular analysis of sales data, user traffic and customer behaviour to identify opportunities across marketplaces and web properties. Collaborate with centralised cross-functional teams including marketing, product and IT to ensure alignment and support for e-commerce initiatives. Implement digital marketing campaigns to drive traffic, increase brand visibility and improve sales conversion across multiple channels including email, social and paid media. Oversee inventory management, pricing strategies and product merchandising to maximise sales and profitability. Monitor account health metrics, customer feedback and marketplace performance standards. Monitor industry trends and competitor activities to identify market opportunities and threats. Continuously evaluate and implement new technologies, tools and best practices to optimise e-commerce operations. Bachelor’s degree in Marketing, Business Administration or a related field. Master’s degree preferred. Proven experience in e-commerce management with a track record of delivering online sales growth. Demonstrable success driving revenue growth through Amazon marketplace optimisation and trading activities. Strong analytical skills with the ability to interpret data and make data-driven decisions. Experience in European e-commerce markets is advantageous. Hands-on Amazon marketplace management experience is essential , including: Amazon Seller Central Listing and catalogue optimisation Buy Box management Amazon Advertising (PPC) Marketplace trading and growth strategies Inventory planning and forecasting Account health management Experience with Amazon FBA and marketplace repricing tools is strongly preferred. Hands-on experience managing eBay marketplace platforms. Excellent understanding of digital marketing channels and tactics, including SEO, SEM, email marketing and social media. Proficiency in e-commerce platforms, with Shopify highly preferred (Shopify, Magento, WooCommerce or similar). Proficiency in web analytics tools such as Google Analytics. Experience using customer management tools such as Gorgias and Bloomreach. Solid understanding of UX/UI principles and best practices for e-commerce websites and customer experience. Strong leadership and communication skills with the ability to collaborate effectively across global teams. Detail-oriented with a focus on delivering results in a fast-paced environment. Experience in retail, consumer-focused, product-led or automotive-related industries would be advantageous. Bonus structure based on company and personal performance 25 days annual holiday (rising to 30 days) Birthday day off 2 volunteer days Life Assurance (4 x Life Assurance from Day 1 of Employment) Group pension scheme Employee Assistance Programme Cycle to Work, Gym Discounts and more Health cash plan Hybrid Working Enhanced Family-friendly policies Employee referral scheme Wellbeing tools and resources Comprehensive product training and ongoing support from the Manager and the wider Haynes Group team Our foundations and values At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams. Learn More About Us Infopro Digital is a B2B group specializing in information and technology. The group is present in 26 countries and employs over 4,000 people. Its innovative solutions are aimed at professional communities in 5 key economic sectors: construction & public sector, automotive, risk & insurance, industry and retail. Thanks to the group’s sectorial expertise, Infopro Digital covers all the needs of professionals. Its solutions enable decision-makers to make informed decisions and companies to sustainably develop their commercial activity and performance. Equal Opportunities We provide equal opportunities to employees and job applicants and do not discriminate, either directly or indirectly, on the basis of any protected characteristic or any other characteristic or activity protected by law. To comply fully with equal opportunities legislation, we monitor all job applications. Applicants are therefore asked to complete equal opportunities questions as part of the application process. This information is collected anonymously, stored securely, and used solely for monitoring purposes. There is no obligation to provide this information, and all applicants will be treated equally whether or not they choose to do so. customers make informed decisions and companies develop their business and sustainable performance. #INDPREM