Remote Medical Assistant

About AllCare.ai AllCare is transforming senior healthcare by delivering fully coordinated, in-facility care built around one shared care plan. We bring together in-facility providers — including primary care, psychiatry, podiatry, diagnostics, wound care, and chronic care — alongside pharmacy services, all supported by a 24 ⁄ 7 medical concierge team to ensure seamless, high-quality care for residents. This role sits within the Clinic Operations & Billing team, which ensures accurate charting, coding, and billing processes that enable our clinical and administrative teams to deliver exceptional care efficiently. The Medical Assistant will play a key role in maintaining high-quality documentation and supporting the end-to-end billing workflow, ensuring both compliance and accuracy across our operations. Role Overview We are seeking licensed medical professionals and pharmacists to join AllCare’s Clinic Operations & Billing team in supporting our U.S.-based Physicians, Nurse Practitioners, and Medical Assistants. In this role, you will focus on charting, documentation, and billing accuracy — ensuring that patient encounters are properly recorded, claims are correctly processed, and care delivery is seamlessly documented within our EMR systems. You’ll play a vital role in maintaining data integrity, operational efficiency, and compliance across AllCare’s coordinated care model. This position is ideal for clinically trained and licensed professionals — including Pharmacists, Medical Doctors, and equivalent healthcare practitioners — who are detail-oriented, analytical, and committed to precision and efficiency. You’ll thrive in this role if you excel in structured, process-driven environments that support U.S.-based healthcare operations and require accuracy in every aspect of documentation and billing. What You’ll Do Prepare, update, and review patient charts and EMR documentation for completeness and accuracy. Support the billing process by ensuring documentation meets coding and compliance standards. Reconcile and submit claims in coordination with the billing and finance teams. Communicate with clinicians to clarify documentation or resolve discrepancies. Maintain up-to-date knowledge of documentation and billing protocols to ensure compliance. Collaborate daily with U.S.-based Physicians, Nurse Practitioners, and Medical Assistants to ensure smooth clinic operations. Qualifications Licensed Pharmacist or Medical Doctor (MD, MBBS, or MBBCh). Excellent English communication skills (written and verbal). Strong documentation and EMR charting proficiency; fast and accurate typing. Exceptional attention to detail and organization. Familiarity with EMR/EHR systems and clinical documentation standards. Prior experience in medical billing, coding, or U.S. healthcare operations (preferred). What We Offer Compensation: $600–$700 USD/month base + performance-based monthly bonus Health insurance Social insurance Paid Time Off (PTO) Schedule Location: Remote (Cairo-based) Hours: Monday–Friday, aligned with U.S. time zones