MCA Connect
D365 CE Functional Solution Architect (Managed Services)
About this role
Description: Join MCA Connect as a D365 CE Functional Solution Architect to deliver exceptional customer service and resolve complex issues in Dynamics 365 CE. Own the solution scope across all process areas and serve as the primary solution authority on Managed Services engagements, requiring minimal instruction and independent judgment. Requirements: Strong business knowledge of B2B sales, customer service, and CRM operating models. Hands-on experience configuring D365 CE modules and related Power Platform capabilities. Ability to facilitate senior stakeholder conversations and produce executive-ready deliverables. Experience with agile delivery, requirements traceability, and measurable business value realization. Recommended certifications: MB-280, MB-230, MB-240, PL-200, or equivalent D365 CE credentials; change management certification preferred. Benefits: Competitive salary range of $120,000 - $170,000 with additional bonuses up to $30,000 annually. Generous benefits package including unlimited paid time off, 401k matching, and subsidized health coverage.