AJAIA
AI Workflow Analyst
About this role
Position Overview We are looking for a highly detail-oriented Business Workflow Analyst to help organizations understand, document, and improve their business operations. You will work directly with companies to learn how their operations function, document workflows in detail, identify inefficiencies, and create clear process documentation that enables future automation and optimization. The ideal candidate enjoys learning how businesses operate, organizing complex information, and transforming ambiguity into structured systems. What matters most is your ability to quickly learn, communicate effectively, document accurately, and think systematically. We expect candidates to use AI in daily workflows across research, ideation, drafting, design iteration, quality checks, and delivery acceleration. AI usage is a core execution requirement, not optional tooling. Primary Responsibilities Business Discovery & Process Analysis
- Meet with business stakeholders to understand how work is currently performed.
- Observe operational workflows and document business processes.
- Learn company operations across multiple departments and functions.
- Identify process dependencies, decision points, and bottlenecks.
- Develop a deep understanding of how information moves throughout an organization. Process Documentation
- Create detailed workflow maps and process diagrams.
- Build step-by-step process guides and SOPs.
- Capture screenshots and system walkthroughs.
- Document software usage, user responsibilities, and business rules.
- Create clear operational documentation that can be understood by technical and non-technical audiences. Process Improvement & Automation Readiness
- Identify inefficiencies, redundancies, and manual processes.
- Highlight opportunities for automation and AI implementation.
- Prepare recommendations for workflow optimization.
- Collaborate with internal teams to support future automation initiatives.
- Help translate business processes into automation requirements. Communication & Stakeholder Management
- Facilitate discovery sessions and process reviews.
- Present findings in a structured and professional manner.
- Communicate effectively with business owners, executives, managers, and frontline employees.
- Build trust quickly while gathering information from diverse stakeholders.
Benefits
- Competitive base salary + performance incentives
- Professional development opportunities
- Paid time off (PTO)