Senior Director, Security Engineering

Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with Nova Intelligence, the AI layer of our platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values to life every day: Be an Owner, Growth Mindset, Run as One, and Transparency. And the market has noticed: G2 recognizes Iterable as a Leader globally, spanning the Americas, EMEA, APAC, ANZ, and Latin America, with category leadership in Personalization, Marketing Automation, Push Notifications, and Mobile Marketing, and a 4. 5 ⁄ 5 -star rating from hundreds of users. Gartner named Iterable a Challenger in the Gartner Magic Quadrant for Multichannel Marketing in both 2024 and 2025. We’ve also earned TrustRadius Top Rated honors in 2024 and 2025, were named a TrustRadius Buyer’s Choice for 2026, and were in Snowflake’s Modern Marketing Data Stack 2026. With a global presence that includes offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you’ll make a difference: Customers trust Iterable with sensitive information. Security Engineering protects that trust by partnering across the company to build secure products, infrastructure, and systems. We embed security architecture into how Engineering develops and launches features, using automation to scale protection, resilience, and assurance. Reporting to the CISO, the Senior Director, Security Engineering owns the strategy, organization, and execution of Iterable’s technical security portfolio, including Product Security, Platform Security, Application Security, Detection and Response, vulnerability management, automation, and incident readiness. This leader will help build an AI-forward Security organization by using AI to improve security technology, team leverage, decision-making, and operational scale. The role requires strong organizational leadership: creating focus, setting clear priorities, establishing accountability, and turning strong talent into predictable delivery. What You’ll Do Define and execute a multi-year Security Engineering strategy aligned to business priorities, customer trust, and risk appetite. Set a focused portfolio of priorities with clear owners, sequencing, milestones, and measurable outcomes. Lead and develop managers and senior technical leaders across multiple security functions. Establish operating mechanisms that improve accountability, execution visibility, and delivery predictability. Address missed commitments, unresolved blockers, and priority conflicts directly. Build an AI-forward roadmap for security engineering, automation, operations, and decision support. Mature application security, cloud and platform security, detection and response, vulnerability management, and incident readiness. Lead post-incident improvement and resilience programs that address systemic risk. Partner with Engineering, Product, IT, GRC, Legal, Finance, and Customer-facing teams to enable secure business outcomes. Own organizational planning, budget, vendor strategy, headcount planning, and investment tradeoffs. Advise executives and Board partners on security posture, material risks, priorities, and investments. What We’re Looking For 12+ years of experience in security engineering or a related technical security discipline. 7+ years leading security organizations, including managers and senior technical leaders. Experience setting strategy and delivering outcomes across multiple security functions. Strong technical grounding in application security, cloud security, detection and response, automation, and vulnerability management. Experience leading complex incidents, post-incident remediation, and resilience improvements. Experience managing budgets, vendors, organizational design, and strategic investments. A track record of developing talent, creating focus, addressing missed delivery, and leading through ambiguity and change. Exceptional executive communication, judgment, influence, and written communication skills. Success in the First 12 Months Establish a clear strategy, operating model, roadmap, and measurement framework. Align security functions around a focused set of business and risk priorities. Launch an AI-forward security roadmap that improves leverage and automation. Improve accountability, delivery predictability, and visibility into portfolio execution. Strengthen leadership capacity through manager development and succession planning. Iterable Values Model Iterable’s current values while building a high-performing organization that delivers meaningful security outcomes: Run As One: Anchor work in shared company outcomes, clarify the end state, and commit to decisions. Be An Owner: Own outcomes, address problems directly, and use company resources wisely. Transparency: Share early, communicate clearly, own mistakes, and challenge directly with empathy. Growth Mindset: Challenge the status quo, learn quickly, and continuously raise the bar. Perks & Benefits: Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Community Impact Days (additional paid holidays) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Monthly Employee Wellness allowance Monthly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation The US base salary range for this position at the start of employment is $220,000 - $300,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. 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