Program Manager

About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you! In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers. Location This is a remote position. You can work from home and be located anywhere in the UK, France or Germany About the RoleThe Program Manager is a senior member of the Professional Services Delivery organisation, responsible for leading large, complex, multi-workstream client engagements with significant delivery, commercial, and stakeholder complexity. The role provides end-to-end orchestration, governance, and integration across projects, workstreams, and delivery teams—bringing structure to ambiguity and ensuring delivery against committed scope, timelines, and value.The Program Manager ensures alignment across workstreams, manages cross-project dependencies, and provides program-level governance, risk management, and visibility in complex, fast-movingenvironments. By coordinating across teams and stakeholders, the role plays a critical part in enablingsuccessful delivery outcomes.As a trusted partner to senior client stakeholders, the Program Manager works closely with internal teams to support the successful execution of Kinaxis’ most complex and high-impact client engagements. Key Responsibilities• Lead program-level coordination and execution across multiple projects, phases, and deliveryteams to ensure alignment to scope, timelines, and expected outcomes.• Establish and maintain project governance, including integrated plans, milestone tracking,reporting cadence, and escalation frameworks.• Manage cross-project dependencies, risks, and issues, proactively driving resolution inpartnership with Delivery Managers/Directors and key client stakeholders.• Support senior client and executive stakeholder engagement through clear, structured programreporting and communication.• Coordinate cross-functional and geographically distributed teams, ensuring clarity of roles,ownership, and execution priorities.• Monitor project financials, including forecasting, tracking, and variance identification acrossworkstreams.• Drive consistency in delivery practices across projects, contributing to program-level standards,tools, and methodologies.• Provide guidance and informal mentorship to (Senior) Delivery Managers on complex deliveryscenarios and program coordination. Primary Skills and Qualifications• Bachelor’s degree in Business, Supply Chain, Computer Science, or a related field.• 10+ years of progressive experience delivering complex software or technology programs in aprofessional services or consulting environment.• Proven experience managing multiple projects with significant scale, interdependencies, andstakeholder complexity.• Strong understanding of project governance, delivery frameworks, and risk management acrossmulti-phase engagements.• Experience supporting project financials, including forecasting, tracking, and budget oversight.• Demonstrated ability to operate effectively in ambiguous, fast-paced environments withcompeting priorities.• Strong communication and stakeholder management skills, with the ability to influence across alllevels of the organization.• Ability to align cross-functional teams and drive execution without direct authority.• Solid understanding of enterprise software delivery lifecycles; supply chain domain experience isan asset.• Experience with program and project management tools (e.g., Jira, Smartsheet, MS Project,Confluence, SharePoint).• PMP or equivalent certification is an asset; familiarity with Agile or hybrid delivery modelspreferred.• Willingness to travel as required for client engagements. Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more. Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact. People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee: