Social Discovery Ventures
Companion
About this role
Social Discovery Group (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. SDG solves the problem of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG products redefine the way people interact and connect with each other. Our portfolio includes social entertainment platforms designed to connect people online across different cultures in different parts of the world. This includes globally recognized brands such as DateMyAge, Dating.com, EuroDate, Dil Mil and Cupid Media. SDG has a presence in more than 150 countries. We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1000+ professionals and digital nomads works all over the world. Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for Companions - chat operators who will communicate with users across our communication products, helping them feel less lonely through consistent, warm, and emotionally engaging conversations. Your main tasks will be:
- Communicate with users in chat and maintain active, engaging conversations.
- Respond quickly and keep the dialogue natural, warm, and consistent.
- Adapt your communication style to different users, moods, and intents.
- Help users feel heard, involved, and emotionally engaged.
- Follow internal communication guidelines and report any issues or inconsistencies.
- Stay focused and reliable while handling a high volume of routine chat-based communication. We expect from you:
- Fluent in written English; additional languages such as French or Spanish will be a plus.
- Strong text-based communication skills and the ability to keep conversations natural, engaging, and emotionally aware.
- Confidence using a PC, smartphone, messaging apps, and basic office tools.
- Readiness for routine, high-volume chat communication and the ability to stay focused during shifts.
- Responsibility, reliability, and the ability to follow an agreed work schedule.
- Open-mindedness and stress resistance when communicating with different types of users.
- Ability to follow internal guidelines, accept feedback, and adapt your communication style.
- Basic understanding of communication psychology, emotional engagement, or customer support will be a plus. What do we offer:
- REMOTE OPPORTUNITY to work full-time;
- Vacation 28 calendar days per year;
- 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;