Remote opportunity•Posted 9/20/2026, 9:36:52 PM
P
Pavago
Client Operations Manager
Remote•Remote
Full-timeRemoteremotejobsorg
Product Managementremotejobs.org
About this role
Client Operations Manager (Project Management, Client Delivery & Operations) Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring a Client Operations Manager to oversee client delivery, project execution, and operational workflows across multiple accounts. This is a high-ownership role where you’ll manage client communication, drive accountability, track deliverables, and build scalable systems that keep projects moving forward. You’ll work closely with clients and internal teams to ensure consistent execution while reducing day-to-day founder involvement. Responsibilities Client Operations & Communication
- Serve as the primary point of contact for client communication.
- Manage communication across Slack, WhatsApp, Google Workspace, and similar platforms.
- Conduct regular client check-ins to track progress, priorities, and blockers.
- Maintain clear communication and alignment across stakeholders. Project & Delivery Management
- Manage multiple client workstreams and project trackers.
- Ensure deliverables are completed accurately and on time.
- Identify priorities, monitor progress, and resolve execution gaps.
- Proactively identify risks and remove blockers to keep projects moving. Process Improvement & Automation
- Build and improve SOPs, workflows, and operational processes.
- Identify inefficiencies and implement scalable solutions.
- Create automations for reporting, tracking, and notifications using modern automation tools.
- Leverage AI tools to improve operational efficiency. Team Coordination
- Coordinate cross-functional teams to ensure accountability and timely delivery.
- Monitor timelines, deliverables, and project outcomes.
- Foster strong collaboration while maintaining execution standards. Hiring Support
- Assist with resume screening and initial candidate evaluations when needed.
- Provide structured feedback to support hiring decisions. Required Experience & Skills
- 3–5 years of experience in operations, project management, Chief of Staff, account management, or similar roles.
Posting details
Remote
Yes
Employment type
Full-time
Workplace type
Remote
Source
remotejobsorg
First seen
9/21/2026, 2:10:26 AM
Last seen
9/21/2026, 2:10:26 AM