Operations Trainer

Company Description Have you ever thought, “I want the work I do to be meaningful”? At atWork Australia, that’s exactly what you’ll find because we believe work’s for everyone. We connect people and business so both can thrive. Since 2003, atWork Australia have supported people living with disability, injury, health condition, or those needing additional support to find meaningful and sustainable employment. We believe work has the power to transform lives and we’re passionate about helping people realise their potential. Job Description What You’ll Be Doing Design and develop engaging, high-quality Community Services learning programs (all learning modes) that build capability and improve performance across the business. Partner with subject matter experts and operational leaders to translate complex information into practical, learner-focused training solutions. Research and source suitable learning programs that meet learning requirements. Manage multiple learning projects simultaneously, ensuring deliverables are completed on time, within scope and aligned to business priorities. Monitor learning effectiveness, training completion and learner feedback, using data and insights to continuously improve learning outcomes. Support administration of the LMS, ensuring compliance and mandatory training requirements are met. Facilitate training sessions for diverse audiences across Australia. Qualifications Advanced instructional design skills (across all learning modes) What We’re Looking For Advanced instructional design experience (across all learning modes) Cert IV in Training Assessment or relatable experience Confident facilitator who can effectively engage learners, manage group dynamics and deliver impactful training sessions both virtually and in person. Commercially minded with the ability to understand business needs and design learning solutions that drive operational outcomes. Highly organised with excellent project management and time management skills, capable of balancing multiple priorities and meeting deadlines. Proactive and self motivated, with a strong sense of ownership, and the initiative to identify opportunities for improvement and act on them. Excellent stakeholder management and communication skills, with the ability to influence, collaborate and build strong working relationships at all levels. Analytical and solutions-focused, using data and insights to identify capability gaps and recommend practical learning interventions. Experience working in a compliance driven environment (experience in Employment Services highly regarded) and balancing business, compliance and learner experience requirements. Additional Information We believe in supporting you, so you can support others. Enjoy a range of benefits including: Hybrid Working Arrangements Leadership development & career pathways across MedHealth Quarterly social events & recognition programs Wellbeing initiatives & Employee Assistance Program (EAP) Fitness Passport Salary packaging & the ability to purchase additional leave Roadside assistance All the tools and tech you need to thrive Great company culture and collaborative team You are welcome here. Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.