Remote opportunity•Posted 9/20/2026, 1:19:11 PM
A
Abbott
Customer Support Specialist II | Tues - Sat 8AM - 4:30PM
Remote•Remote
Full-timeRemoteUSD 17 - 34remotejobsorg
Customer Supportremotejobs.orgbenefits
About this role
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit—an affordable and convenient path to getting a bachelor's degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company recognized as one of the best big companies to work for, as well as one of the best places to work for diversity, working mothers, female executives, and scientists. The Opportunity This position supports Healthcare providers & patients within the Customer Care Center. As a Customer Support Specialist II, you'll provide responsive, professional service across phone, voicemail, and email while partnering with teams throughout the Customer Care Center. You'll resolve provider and sales-related questions, support special initiatives, and help improve processes that strengthen the customer experience and support sales strategies. What You'll Work On
- Manage inbound and outbound customer contacts, including phone calls, voicemail, and email inquiries from providers, sales teams, and other internal customers.
- Investigate and resolve questions, service issues, and customer complaints; identify and escalate high-priority concerns when appropriate.
Preferred Qualifications
- Experience working in an inbound/outbound contact center within the healthcare industry.
- Experience supporting healthcare providers, inside sales teams, or other internal business partners in a high-volume customer service environment. The base pay for this position is $17.00 – $34.00/hourIn specific locations, the pay range may vary from the range posted. JOB FAMILY: Customer ServiceDIVISION: ONCO Cancer DiagnosticsLOCATION: United States of America : RemoteADDITIONAL LOCATIONS: WORK SHIFT: StandardTRAVEL: NoMEDICAL SURVEILLANCE: NoSIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link
- English: is the Law link
- Espanol:
Posting details
Remote
Yes
Employment type
Full-time
Workplace type
Remote
Source
remotejobsorg
First seen
9/20/2026, 2:10:27 PM
Last seen
9/20/2026, 2:10:27 PM