IT Network Administrator I (International)

Remote•Remote

Full-timeRemoteUSD 11.56 - 11.56remotejobsorg

DevOpsremotejobs.orgbenefits

About this role

Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Network Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Job Responsibilities

This role is expected to be able to resolve the following technical issues with little or no assistance:
Workstation operating system issues of any kind.
Printer issues of any kind.
Standard business application (Office, etc.) issues of any kind.
Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
Server issues of any kind.
Networking issues of any kind.
Escalation point for technicians
Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations. Job Qualifications
Experience with Windows and Mac OS troubleshooting.
Experience with Server 2012 to 2022.
Experience with VMWare and Hyper V Virtualization.
Experience supporting M365 and Azure.
Proficient in Firewall rules, VLAN configuration, access point support and administration, VPN tunnels,
Minimum of five years experience in IT Support or a similar role.
Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
Advanced understanding of managing, and troubleshooting networks.
Advanced understanding of virtualized environments.
Experience with Managed Service Providers (MSPs) is highly desirable.
Active Network Certifications are preferred. Job KPIs
First-touch closed: Each ticket that is completed with only one time entry contributes to this number

Benefits

Comprehensive Health Plans / HMO (Employee & Dependent/s)
Life Insurance
Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday
Night Shift Bonus
Salary Advancement/Loan
Health & Wellness Program
Company-paid training and certification You have the option to speed up your application process by following the two-step approach below or directly submitting your application by completing the form (Apply for This Job). Once you've submitted the form, a member of our team will promptly get in touch with you. Step 1: Please go to this link for a short technical quiz: PRE-EMPLOYMENT ASSESSMENT Step 2: Complete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW

Posting details

Remote

Yes

Employment type

Full-time

Workplace type

Remote

Source

remotejobsorg

First seen

9/20/2026, 2:10:30 AM

Last seen

9/20/2026, 2:10:30 AM