Sr. Implementation Manager

At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us. The Professional Services team at H1 plays a central role in creating that future. It’s our responsibility to implement and iterate on our platforms, data streams, and API’s delivering maximum value and usability for our customers. We do this leveraging a cross functional team that possesses industry, solution, and delivery expertise. WHAT YOU’LL DO AT H1 As a Sr. Implementation Manager, you will work directly with customers to deliver solutions that are transforming the healthcare landscape. You’ll sit at the intersection of Professional Services, Customer Success, Product, and Engineering, ensuring customers experience smooth, high-quality delivery while driving operational excellence across the services organization. This is a hands-on role combining project ownership, cross-functional coordination, and team advocacy, with meaningful visibility and impact. You will: