Remote People Operations Coordinator for Mental Health Care

# Remote People Operations Coordinator for Mental Health Care ## About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. ## About the Client A fast-growing US mental health practice is building out its people operations function. It is looking for a People Operations Coordinator to support its clinical workforce with onboarding, compliance tracking, and day-to-day HR questions. The practice has grown to more than 100 employees, most of them licensed clinicians, since telehealth became widely reimbursed by insurers. It is now preparing to expand into several new US states, and each state has its own licensing, credentialing, and insurance rules. ## About the Role You will be the first point of contact for clinicians and staff on PTO, payroll, benefits, and onboarding questions. You will send detailed payroll and benefits issues to the specialist teams that handle them. You will also coordinate clinician onboarding across states, build state-specific onboarding checklists, track compliance steps such as fingerprinting and payer credentialing, and join second-round interviews for senior operations hires. Success means clinicians get fast, clear answers, and each new state opens with an onboarding process that works from day one. ## Core Responsibilities **Clinician & Employee Support**