ServiceNow
Staff Software Engineer
About this role
Description: Design, build, and operate AI-native capabilities for HR Service Delivery, focusing on agentic and conversational experiences. Own AI design decisions across the domain, ensuring correctness and quality of outputs. Requirements: 9+ years of software engineering experience (backend, frontend, or full stack). Strong skills in JavaScript/Node.js, React, API integration, and automated testing (unit + integration). Experience with AI/GenAI features, NLU, and conversational AI systems. Familiarity with production AI integration and operational experience in CI/CD and observability. Bachelor's degree in computer science or related field; advanced degrees are a plus. Benefits: Opportunity to work in a cutting-edge AI-native culture. Flexible work personas (remote, flexible, or in-office options).