PermitFlow
Operations Assistant (International)
About this role
PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country. Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence. As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization. We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We are looking for a competent, reliable, and detail-oriented Operations Assistant to support our team with building permit applications and related administrative operations. This is not a basic data-entry or “mouse-moving” position. We need someone who can think, follow through, accurate and organized record keeping, communicate professionally, and take ownership of their work. What We’re Looking For
- Highly organized and detail-oriented
- Strong work ethic, integrity, and accountability
- Able to prioritize tasks and manage multiple projects and deadlines
- Professional and receptive to feedback; does not take corrections personally
- Able to work independently without constant supervision
- Strong written and verbal communication skills
- Keeps a clear and complete paper trail of emails, calls, submissions, responses
- Knows when to ask questions and when to escalate an issue to the appropriate person or higher-ranking point of contact
- Good team player who communicates updates and problems promptly
- Tech-savvy and able to learn and use online permitting portals, software, AI tools, spreadsheets, and other systems
- Strong research and problem-solving skills
- Able to review documents carefully and identify missing information, errors, or inconsistencies
- Takes ownership of assigned work and does not wait to be told every next step
- Able to handle repetitive administrative work without becoming careless
- Comfortable working with deadlines, revisions, government processes, and follow-ups
- Building permit, construction, architecture, engineering, or real estate experience is a strong advantage The Right Person for This Role We are looking for someone who gets things done; should be comfortable taking an assignment, understanding what needs to happen, keeping track of the details, following up with the right people, documenting the process, and reporting back clearly. We value competence, honesty, initiative, accountability, and consistency more than simply being online for a certain number of hours. Schedule and Compensation