Southern New Hampshire University
Transfer Credit Evaluation Specialist I
About this role
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact — from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity In this role, you will be responsible for assessing applicant eligibility for admission and evaluating all forms of prior learning, including transfer credit, course waivers, alternative credit, military training, and nontraditional learning for applicants to undergraduate and graduate programs. In this role, you will apply university policies, accreditation standards, academic requirements, and established transfer credit practices to make informed admission and credit-award decisions that directly impact student academic pathways. You will use critical thinking, analytical judgment, and attention to detail when reviewing academic records and evaluating complex scenarios, ensuring that accurate transfer credit assessments are completed within 24-48 hours of receipt of materials. It will be essential for you to collaborate across departments to ensure consistent application of university standards and timely communication of outcomes to students. This role is a remote position, and you will report to an Enrollment Support Services Team Lead. #Li-remote What you'll do:
- You will review applicant records and determine admission eligibility through application of university admission requirements, accreditation standards, and institutional policies while ensuring consistent and equitable decision-making.
- Evaluate and authorize transfer credit through the analysis of academic records, established equivalencies, university policies, and prior learning standards. Review both standard and non-standard transfer scenarios to determine appropriate credit applicability.
- Admission processing, tracking, and document digitizing in CRM and student information system (SIS).
- Complete admission and transfer credit evaluations within established service level expectations while maintaining accuracy, consistency, and adherence to institutional standards.
- You will ensure the integrity and accuracy of student academic records through consistent application of university policies, transfer credit standards, and established evaluation practices
- The department goal is to meet the criteria of less than 2% error rate for transfer credit evaluation processing and entry of transfer credits into the student information system.
- You will collaborate with internal partners to resolve admission, transfer credit, and academic record questions and ensure accurate communication of evaluation outcomes.
- Assist with commencement ceremonies and reception events.