Remote opportunity•Posted 9/15/2026, 12:01:52 AM
J
JumpCloud
Customer Support Engineer, Tier 1 (MacOS and MDM) - Mexico
Mexico City, Mexico - Remote•Remote
Full-timeRemoteremotejobsorg
Customer Supportremotejobs.org
About this role
# Customer Support Engineer, Tier 1 (MacOS and MDM)
- Mexico ## About the Role As a Customer Support Engineer
- Tier 1 you will be responsible for providing world-class technical support to JumpCloud's customers. We are looking for a highly technical self-starter that is driven to exceed customer expectations across JumpCloud's various support channels. This position will resolve high priority and mission critical customer issues in a fast-paced environment. As a Technical Support Engineer
- Tier 1 you will apply your technical knowledge to resolve customer issues, and regularly interface across Support and Engineering to ensure the timely resolution of defects. ## Location Mexico City, Mexico
- Remote ## Employment Type Full Time, Remote ## Department Customer Success – Customer Support Engineering
Posting details
Remote
Yes
Employment type
Full-time
Workplace type
Remote
Source
remotejobsorg
First seen
9/15/2026, 2:10:33 AM
Last seen
9/15/2026, 2:10:33 AM