Executive Assistant, Founders Office

About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We’re a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. Solace isn’t a place to coast. We’re here to redefine healthcare—and that demands urgency, precision, and heart. If you’re looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you’re in the right place. We’re intense, and we like it that way. Read more in our Bloomberg funding announcement here. About the Role We’re looking for an Executive Assistant to provide dedicated support to our Founder’s Office, including both of our Co-Founders and C-suite leaders. This role is a strategic partner responsible for enabling executives to operate efficiently, stay focused on high-impact priorities, and maintain strong operational cadence across the organization. You’ll manage complex calendars, meetings, communication flow, travel, and executive coordination, while also supporting cross-functional initiatives, high-impact business functions, and occasional personal matters that enable our executives to operate at their best. The ideal candidate brings exceptional judgment, attention to detail, and the ability to anticipate needs before they arise. This is a high-trust, high-visibility role that is foundational to Solace’s ability to scale. What You’ll Do • Own complex, multi-time-zone calendar management, prioritizing meetings based on urgency, impact, and strategic value. • Protect executive time by triaging inbound requests, managing hold blocks, and proactively resolving scheduling conflicts. • Support the planning and execution of leadership meetings, team offsites, and large-scale company events. • Act as a proxy in meetings when needed, capturing detailed notes, clarifying decisions, and driving follow-through on action items. • Draft, edit, and send communications on behalf of executives with professionalism, clarity, and strong executive presence. • Serve as a primary point of contact between executives and internal leaders, external partners, vendors, and stakeholders. • Digest, summarize, and escalate key information, updates, risks, or insights while maintaining strict confidentiality. • Support leadership operating cadence (staff meetings, business reviews, planning sessions, offsites) by owning agendas, note-taking, action tracking, and follow-through. • Build and continuously improve systems, templates, and processes that enhance executive productivity and organizational effectiveness. • Manage end-to-end travel logistics, itineraries, reservations, and expense reporting with meticulous attention to detail. • Ensure seamless operational execution during high-volume periods, travel, or periods of rapid change. What We’re Looking For • 5+ years of experience supporting senior executives, preferably at the VP or C-suite level in a high-growth, fast-paced environment. • Exceptional calendar management, prioritization, and organizational skills. • Strong written and verbal communication skills, with the ability to draft clear, concise executive-level messaging. • Demonstrated judgment, professionalism, and ability to handle highly confidential information. • Excellent project management skills with a strong bias toward execution and follow-through. • Ability to anticipate needs, solve problems independently, and stay ahead of deadlines. • Comfort operating in a dynamic, sometimes ambiguous environment while maintaining calm and clarity. • High EQ and ability to navigate cross-functional relationships with empathy, tact, and confidence. • Background in startups, healthcare, technology, legal, or complex operational environments. Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to [email protected] or [email protected].