Playson
Senior Site Reliability Engineer
About this role
About the Role We’re looking for a Senior Site Reliability Engineer to join our Infrastructure Squad – a lean & senior team where ownership is high and expectations are even higher. This is a deeply hands-on role at the core of a high-traffic system, where you’ll be directly responsible for maintaining reliability, performance, and stability in a fast-paced environment. You’ll be working on real-time production challenges, handling incidents, managing alerts, and being part of a critical on-call rotation. This role requires resilience, strong decision-making under pressure, and a proactive mindset to continuously improve systems operating at scale. If you thrive in high-load environments, enjoy solving complex production issues, and want to have a direct impact on systems used by millions – this is the place for you. Key Responsibilities • Own system reliability by actively monitoring platform health, managing alerts, and responding to incidents in real time • Participate in 24/7 on-call rotations, taking full ownership of production stability in a high-traffic (5–7k RPS) environment • Investigate incidents, perform root cause analysis, and implement long-term fixes to prevent recurrence • Build and continuously improve monitoring, alerting, and observability across the Kubernetes (EKS) ecosystem • Deploy, manage, and optimise infrastructure using Terraform, Helm, and GitOps tools (Flux/ArgoCD) • Drive automation and proactively improve system resilience, reducing manual intervention and recurring issues • Maintain and evolve CI/CD pipelines and infrastructure-as-code practices • Collaborate closely with engineering teams to support deployments and minimise user impact in a live environment • Introduce and integrate new tools and technologies to enhance scalability, reliability, and performance • Handle environment-specific requests and ensure smooth day-to-day platform operations under constant load Requirements • Strong hands-on experience with Kubernetes (deployment, scaling, troubleshooting) in high-load environments • Experience with GitOps tools such as FluxCD or ArgoCD • Proven experience in incident response, root cause analysis, and postmortems in production systems • Solid experience with AWS, Terraform, Docker, and CI/CD pipelines • Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, and logging stacks like ELK or CloudWatch • Strong understanding of networking concepts and protocols • Proficiency in at least one scripting language (e.g. Python, Go, Node.js) • Experience working with version control systems (Git) • Familiarity with incident management tools like PagerDuty, Opsgenie, or similar • Ability to operate effectively in a fast-paced, high-pressure environment with strong ownership and accountability • Proactive, resilient mindset with a focus on continuous improvement and system stability What We Offer • Competitive Salary • Quarterly Bonuses • Unlimited Paid Time Off • Unlimited Paid Sick Leave • Remote & Flexible Working • Private Medical Insurance • Financial Support for Life Events • Professional Development Budget • International Exposure • Regular Company Events *Benefits may vary depending on location and contractual agreement Recruitment Process 1. HR Interview (30-45 min) 2. Technical interview (90 min) 4. Final Interview with C-level (60 min) By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.
What you'll bring
- Handle environment-specific requests and ensure smooth day-to-day platform operations under constant load Requirements
Benefits
- Proactive, resilient mindset with a focus on continuous improvement and system stability What We Offer
- Regular Company Events *Benefits may vary depending on location and contractual agreement Recruitment Process 1. HR Interview (30-45 min) 2. Technical interview (90 min) 4. Final Interview with C-level (60 min) By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.