Remote opportunity•Posted 9/14/2026, 5:46:52 AM
K
Kravet Inc.
Regional Sales Support Representative
Remote•Remote
Full-timeRemoteUSD 50,000 - 58,000remotejobsorg
Customer Supportremotejobs.org
About this role
The Regional Furniture Sales Support Representative manages quotes, orders, and follow-up for assigned regional road and showroom sellers. Acting as the primary contact for Kravet sellers this role ensures a seamless process from quote to delivery. Key Responsibilities:
- Serve as the single point of contact for assigned regional sellers regarding quotes, orders, status updates.
- Enter and manage quotes and orders through multiple systems in a timely, accurate manner.
- Follow and adhere to updated Furniture Customer Service and Regional Sales Support processes and procedures, particularly around communication with sellers.
- Liaise with internal and external teams (Furniture Claims, Credit, Factories, and Purchasing) to provide timely responses.
- Assist sellers with lead times, fabric details, freight/delivery expectations, and special order circumstances upon request.
- Participate in Furniture Customer Service department meetings and ongoing training. Decision-Making/Scope/Financial Responsibilities:
- Balance customer satisfaction with company policies and financial interests.
- Handle escalations, credits, RMAs, VNRs, and accommodations decisions with sound judgment.
- Support financial operations through accurate order entry, billing, and application of discounts. Abilities/Key Competencies/Skills:
- Strong customer service orientation with clear, professional communication.
- Proficiency in furniture quoting, order management, fabric sales processes, and analyzing reporting from internal and external partners.
- Knowledge of cross-department workflows (Operations including Claims, Credit, Purchasing, Showrooms, etc.).
- Critical thinking and problem-solving with a focus on efficiency and seller outcomes.
- High attention to detail, organization, and follow-through.
Posting details
Remote
Yes
Employment type
Full-time
Workplace type
Remote
Source
remotejobsorg
First seen
9/14/2026, 8:10:26 AM
Last seen
9/14/2026, 8:10:26 AM