Nova 401(k) Associates
Defined Benefit Team Leader
About this role
Nova 401(k) Associates is hiring a Team Leader for the Defined Benefit (DB) Team. This role leads Nova’s Defined Benefit Team and manages a team of actuaries and DB specialists with accountability for team performance, staff development, client service quality, and continuous improvement across DB and combo plan work. The Team Leader will train, coach, and develop junior staff; set goals; support performance reviews; help shape team policies; resolve complex service issues; strengthen core processes; and help the team deliver accurate, timely work while supporting Nova’s culture and business goals. Success in this role is measured primarily by the effectiveness, development, and results of the team. Qualified candidates should have at least ten years of retirement plan industry experience and five years of supervisory or management experience. Job Responsibilities:
- Manage a team of 10-15 actuaries and DB specialists, including oversight of service quality for internal and external combo plan clients, progress against Nova’s performance metrics, training and feedback for team members, and completion of salary and performance reviews
- Champion Nova’s values and policies by modeling strong leadership, reinforcing expectations, and helping team members understand how their work supports company goals
- Develop team members through ongoing coaching, training, feedback, and support throughout the year
- This role works closely with Nova’s Combo AM, Sales, and leadership teams and serves as an escalation point for complex DB and combo plan service issues
- Keep current with new regulations and legislation as well as an awareness of proposed regulations and legislation
- Assist with coordinating Nova’s annual broker cash balance plan external webinar
- Oversee the DB plan termination process and help design a strategy to streamline that process
- Build a team and process to efficiently and accurately complete distribution packages for the DB plans
- Manage client special projects by coordinating priorities, communicating progress, and helping ensure deliverables are completed accurately and on time
- Other duties as required Qualifications:
- 10+ years of retirement plan industry experience, including significant experience with defined benefit plans, cash balance plans, or combo plan administration