Nagarro
Staff Engineer, ServiceNow (AI Ops & Event Management)
About this role
Description: Design, develop, implement, and maintain ServiceNow AIOps and Event Management solutions. Collaborate with stakeholders to gather requirements and design effective ITOM solutions. Requirements: 5.5+ years of experience in ServiceNow AIOps, Event Management, and ITOM. Strong development experience with JavaScript, Glide APIs, Business Rules, Client Scripts, and Script Includes. Hands-on experience with ServiceNow Event Management and alert correlation capabilities. Experience integrating ServiceNow with monitoring tools like SolarWinds, Dynatrace, or AppDynamics. Bachelor's degree in Computer Science, Engineering, or a related field. ServiceNow certifications in ITOM, Event Management, or AIOps are a plus. Benefits: Work in a dynamic and non-hierarchical culture. Join a global team of over 17,700 experts across 39 countries.