Advertising Account Manager - eCommerce

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end. Overview As an Advertising Account Manager, you will own the day-to-day planning, execution, and optimization of digital marketing and retail media campaigns across a portfolio of enterprise and strategic clients in a variety of channels. You will serve as a subject matter expert on retail media platforms, digital advertising strategies, and/or performance metrics. Acting as a trusted advisor, you’ll collaborate closely with clients to align media tactics to business goals, while working cross-functionally to ensure accurate campaign setup, timely execution, and actionable insights. Your skillset ideally spans the ability to be a hands-on campaign manager within key channels while also elevating to own the client health and overall relationship on the channels that you own. All team members are expected to leverage AI to work smarter, accelerate decision-making, automate repeatable work, and improve outcomes. You are encouraged to continuously identify opportunities to apply AI, data, and scalable processes to enhance productivity, drive innovation, and deliver greater value for our clients, partners, and teams while maintaining appropriate judgment, quality, security, and compliance. Responsibilities • Manage a portfolio of client accounts overseeing the strategy, planning execution and optimization of digital and retail media campaigns across major digital marketing and retail media platforms. • Translate client objectives into actionable media strategies that drive performance and measurable outcomes. • Set up, monitor, and optimize campaign performance, managing budgets, bids, and ad creatives. • Leverage deep knowledge of Rithum’s platform and tools to optimize client programs and outcomes. • Act as a trusted advisor, expanding relationships with key stakeholders and decisionmakers while providing regular reporting and insights to clients, identifying opportunities for growth and improvement. • Partner with Client Success Managers, Technical Account Managers, and Product teams to deliver cohesive, high-impact media programs. • Create, present, and execute media strategies to a variety of clients in different product categories. • Stay up to date with digital marketing and retail media trends, ad formats, and platform capabilities. • Educate clients on industry best practices and platform changes. Qualifications Minimum Qualifications • 2+ years of progressive experience in digital marketing, media buying, or ecommerce advertising. • Proven track record of developing and implementing strategic advertising plans, with measurable success in improving client performance. • 1+ years hands-on of experience managing advertising campaigns on major platforms such as Amazon Advertising, Google Ads, Meta Ads, and Walmart Connect for multiple clients • Strong analytical and problem-solving skills, with the ability to use data to inform decisions and • strategies. • Demonstrated ability to generate insights on performance, channel health, and industry trends to guide client strategy. • Exceptional communication and presentation skills, with the ability to influence senior leadership and clients alike. • Experience working collaboratively on large teams and managing cross-functional projects in a fast-paced environment. • Demonstrated ability to manage and forecast advertising budgets, making data driven decisions to maximize efficiency and achieve performance targets across campaigns. • Strong AI fluency, with experience integrating AI tools into day-to-day workflows and processes to drive efficiency, enhance analysis, and scale impact. Preferred Qualifications • Bachelor’s degree in business, Marketing, Communications, or related field. • Agency experience strongly preferred. • 3+ years of progressive experience in digital marketing, media buying, or ecommerce advertising. • Experience working in an agency or SaaS environment. • Familiarity with eCommerce platforms, digital merchandising, and attribution models. Travel Required Up to 10%. Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What it’s like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: • Partner with the leading brands and retailers. • Connect with passionate professionals who will help support your goals. • Participate in an inclusive, welcoming work atmosphere. • Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. • Receive industry-competitive compensation and total rewards benefits. Benefits • Enhanced Private Medical Insurance and a Health Cash Back Plan • Life insurance & disability benefits • Pension plan with 4% Company match • Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day • £45/month Remote work stipend for internet • Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program • Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career • Charitable contribution match per team member Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We’re committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we’re here to ensure a seamless experience as you explore opportunities with our team.