Belvo
Staff Solutions Engineer
About this role
Description: Support Belvo customers at various stages including pre-sales, integration, launch, and post-launch. Develop deep knowledge of Belvo’s product and platform to become a trusted resource. Partner with customers to maximize value from solutions, understanding their use cases. Analyze customer data to ensure benefits during onboarding. Create tailored technical documentation for enterprise accounts. Collaborate with Product and Engineering teams to incorporate customer feedback. Requirements: 5+ years of experience in onboarding, pre-sales, or similar roles. Experience working directly with customers. Knowledge of APIs and documentation. Degree in Engineering, Computer Science, Information Systems, or related fields. Strong communication skills in English, both written and spoken. Proficient in Excel, PowerPoint, Word, and strong writing skills. Comfortable using AI tools to enhance workflows. Benefits: Stock options and annual company bonus linked to performance. Flexible working hours and remote-friendly environment. Health insurance and paid time off on your birthday. Training budget and laptop renewal every 3 years. Team building events and yearly company offsite. Extra days off accrued after 2, 3, 4 years at Belvo.