Expedock
QA Engineer (Gameplay Data)
About this role
Schedule: Night Shift Employment Type:Full-time Location: Remote, Philippines About Expedock We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential Who We Need We are seeking a detail-oriented, technical QA / Data Collection Engineer to assist with test execution, issue reporting, and hardware-level troubleshooting. In this role, you will run proprietary collection software, execute structured test plans, and perform exploratory testing to ensure seamless performance across target environments. The ideal candidate possesses a strong technical foundation in PC hardware and basic networking, excellent troubleshooting skills, and the ability to communicate clear, actionable bug reports in written English.
Responsibilities
- Software Setup & Maintenance: Install, configure, and maintain collection and QA software on personal hardware that meets target operational specifications.
- Test Execution: Perform structured test plans alongside ad-hoc exploratory QA before and during data collection runs.
- Issue Reproduction & Logging: Identify and reproduce bugs, gather necessary crash logs and screenshots, and write clear, step-by-step reproduction instructions.
- Communication & Escalation: Document and report findings concisely via Slack in written English, escalating critical issues to team leads as appropriate.
- Hardware & Network Validation: Ensure test hardware accurately reflects fleet target behaviors (e.g., target 1080p60 performance with an RTX 3060-class GPU or equivalent) and maintain redundant internet connections (e.g., dual ISP) to guarantee session reliability.
- Feedback Filtering: Serve as a first-line triage layer, filtering out noise to deliver concise, high-signal technical feedback to client engineering teams. Requirements
- Technical Background: Educational background in IT/Computer Science or equivalent hands-on experience in technical support and troubleshooting.
- Hardware & Systems Knowledge: Strong familiarity with Windows PC hardware setup, driver updates, GPU configuration, and fundamental networking.
- Technical Writing: Demonstrated ability to read system logs and communicate technical details clearly in writing.