Key Account Manager

Remote•Remote

Full-timeRemoteremotejobsorg

Salesremotejobs.org

About this role

What we're looking for With more than 2,000 customers, our KAM team manages our largest and most strategic accounts. We are looking for an experienced Key Account Manager to join the team. You will be responsible for managing a portfolio of enterprise clients, ensuring renewals, and driving upsell and cross-sell opportunities. You will report to the Key Account Manager Team Lead.

Responsibilities

Own and develop a portfolio of key clients, building long-term strategies for growth, adoption, satisfaction, and retention — in close partnership with a Customer Success Manager
Develop a deep understanding of Didomi's product suite and generate new qualified opportunities through use cases and strategic recommendations
Manage the full commercial relationship: discovery, platform demonstration, proposal development, financial and legal negotiation, and closing
Grow revenue from existing Enterprise customers through upselling and cross-selling
Map accounts across your portfolio and develop new business opportunities within subsidiaries globally
Build and maintain strong relationships with key decision-makers, including identifying new executive-level champions
Work closely with other departments to ensure client satisfaction (product feedback, success stories, testimonials)
Monitor and analyse account performance, maintain accurate forecasting, and provide reliable revenue estimates Your profile
3+ years of experience in a similar role, with at least 2 years in the SaaS industry
Proven ability to manage and grow key accounts
Strong client relationship management skills
Excellent written and verbal communication skills
Experience with CRM tools, ideally Salesforce
Commercial focus with the ability to work independently and manage a complex portfolio

Posting details

Remote

Yes

Employment type

Full-time

Workplace type

Remote

Source

remotejobsorg

First seen

9/7/2026, 8:10:22 AM

Last seen

9/7/2026, 8:10:22 AM