ServiceNow
Forward Deployed Solution Engineer – Applied AI FDE
About this role
Description: Join ServiceNow's Applied AI Forward Deployed Engineering (FDE) team to build intelligent, scalable AI solutions for enterprise customers. Act as the CTO of the build, owning backend services, LLM pipelines, and front-end integrations to deliver solution-ready builds in agile sprints. Requirements: 8+ years of software engineering experience, including 2+ years in customer-facing roles. Proven ability to design and implement AI-native software in production environments, with strong skills in backend (Python, Node.js, Java) and frontend (React, Angular). Familiarity with LLM tooling, debugging distributed systems, and deploying in cloud environments (AWS, Azure, GCP). Ability to travel up to 30% to work onsite with customers. Benefits: Opportunity to influence product strategy and shape internal tooling. Work in a flexible environment with a focus on trust and inclusivity.