International Video Remote Interpreters

Overview: As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry. Responsibilities: · Interpret through web-based VRI system · Answering inbound calls in a timely manner · Assist clients with basic troubleshooting (refer to manager or IT department if necessary) · Provide superior customer service Qualifications/Experience: · Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements · Adhere to Code of Professional Conduct · Attention to detail, while working in a fast-paced environment · Strong oral and written communication skills in English and the target language · Professional and positive phone manner with clients from all types of businesses · Familiarity working in a windows environment (preferred) · Experience with VRI systems(preferred) · PC Trouble shooting skills (preferred) · Previous interpreting experience (preferred) VRI Technical Requirements: PC Minimum Requirements · Windows 8.1 or higher · AMD A8 or Intel Core i5 or faster · 4GB RAM · 40 Mb free space on HDD · High speed internet (5 Mbps Download / 5 Mbps Upload) Recommended webcam · PC – Logitech WebCam® C920 HD Pro or better MAC Minimum Requirements · Mac with Intel Core i5(5th Gen) · Mac OS X ‘Yosemite 10.10 or higher · 4GB RAM · 40MB hard drive space Latest Firefox/Safari and Apple software updates · High speed internet (5 Mbps Download / 5 Mbps Upload) Recommended MAC webcams · MAC- Internal iSight · Logitech C920 Pro (recommended for best experience). Must be MAC compatible RECOMMENDED USB HEADSET · Plantronics USB Headsets Backdrop · Chroma key blue backdrop · Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 “ · www.TheWebAround.com (56” diameter) Room Illumination · All illumination should be artificial (Preferably incandescent light) · We will test for optimizing lighting LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience. Compensation Additional Information