Solution Architect, Salesforce - Service Cloud Voice, Contact Center

Description: Lead solutioning efforts for Salesforce implementations focusing on Service Cloud Voice and Amazon Connect. Collaborate with pre-sales and engagement teams to shape solution vision and validate feasibility. Requirements: 8+ years in the Salesforce ecosystem with 2+ years in architecture roles. Hands-on experience with Salesforce Contact Center, Service Cloud Voice, and Amazon Connect. Salesforce certifications required (Developer, Consultant, Architect). Strong communication skills and ability to present complex concepts. Benefits: Estimated compensation range: $150,000 - $180,000 USD. Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off.