MCA Connect
D365 CE Functional Solution Architect
About this role
Description: Lead business design and capability roadmap for CE/CX transformation programs. Facilitate discovery, define future-state processes, and partner with technical teams for solution delivery. Requirements: Strong knowledge of B2B sales, customer service, and CRM operating models. Hands-on experience with D365 CE modules and related Power Platform capabilities. Ability to facilitate senior stakeholder conversations and produce executive-ready deliverables. Experience with agile delivery, process mapping, and measurable business value realization. Recommended certifications: MB-280, MB-230, MB-240, PL-200, and/or equivalent D365 CE credentials. Benefits: Unlimited Paid Time Off (UPTO) for work/life balance. 401k Plan with Company Matching Contribution. Monthly Stipend for Home Office Expenses. Subsidized Medical, Dental, and Vision Coverage. Company Paid Life and Disability Insurance.