Alight Solutions LLC
Director, Marketing Insights & Systems - Virtual
About this role
Our Story At Alight, we believe a company's success starts with its people. Alight embraces values that come directly from our people - purposeful, human, united and growth-minded - reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities - all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including "Great Place to Work" for the past 7 years and Fortune's "Best Companies to Work For." To learn more about our company culture and awards Click Here. We invite you to join our team! Learn more at careers.alight.com . About the Role The role combines enterprise leadership, commercial acumen, operational excellence, and AI fluency. Working across Marketing, Sales, Revenue Operations, Product Marketing, Customer Success, IT, Data, Finance, Security, Privacy, and Legal, this leader will oversee marketing systems, performance intelligence, revenue analytics, and AI-driven innovation that improves customer engagement, business decision making, pipeline visibility, revenue predictability, and marketing effectiveness. Key Responsibilities Marketing Systems, Technology & AI Strategy
- Establish and execute the vision and roadmap for marketing technology, data architecture, systems integration, and AI enablement.
- Own and optimize the marketing ecosystem, including CRM, marketing automation, account-based marketing, web, analytics, business intelligence, customer and data platforms, and AI-enabled capabilities.
- Identify, evaluate, implement, and scale AI solutions that improve productivity, insight generation, audience targeting, personalization, forecasting, lead management, and campaign effectiveness.
- Embed AI into the technology stack and analytics package through capabilities such as predictive insights, anomaly detection, natural-language analysis, scenario modeling, and recommended actions.
- Partner with IT, Data, Security, Privacy, Legal, and Sales Operations to ensure integrated architecture and responsible use of enterprise data and AI.
- Establish governance, human oversight, adoption standards, value measurement, and controls for marketing systems, data, and AI-enabled workflows. Marketing Insights, Analytics & Decision Intelligence
- Own the marketing measurement framework, analytics strategy, KPI architecture, and executive reporting roadmap.
- Lead development of dashboards, scorecards, forecasting models, attribution approaches, and recurring performance reviews.
- Translate customer, campaign, funnel, pipeline, revenue, and financial data into clear business insights and recommended actions.
Preferred Qualifications
- Experience with Salesforce, Marketo, 6sense, Power BI, Tableau, or comparable platforms and their AI-enabled capabilities.
- Hands-on familiarity with generative AI, machine learning, predictive analytics, or AI-enabled capabilities within CRM, marketing automation, business intelligence, and data platforms.
- Experience leading AI pilots through scaled adoption and measuring productivity, quality, revenue, or customer-impact outcomes.
- Experience working within a Revenue Operations model that aligns Marketing, Sales, and Customer Success.
- Exposure to forecasting, territory planning, capacity planning, quota management, or commercial performance analytics.
- Experience supporting complex, matrixed organizations and executive-level marketing, pipeline, and revenue operating cadences. Knowledge, Skills & Competencies
- Enterprise leadership and strategic thinking
- Marketing insights and decision intelligence
- AI strategy and responsible AI adoption
- Marketing technology and systems leadership
- Advanced analytics and predictive modeling
- Revenue intelligence and commercial analytics
- Financial and business acumen
- Data governance and data quality management
- Pipeline, funnel, and attribution measurement
- Executive communication and stakeholder influence
- Portfolio and change leadership
- Team leadership and capability building Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected] . Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 160,000.00 USD Maximum : 175,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page