Remote opportunity•Posted 8/23/2026, 8:34:51 PM
U
Unique Genius
Administrative & Marketing Support Specialist (AB)
Remote•Remote
Full-timeRemoteremotejobsorg
Customer Supportremotejobs.org
About this role
Position: Administrative & Marketing Support Specialist Location: Remote | Full-Time We are looking for a proactive and organized Administrative & Marketing Support Specialist to provide customer-facing support, marketing assistance, and operational support for a growing service-based business. Key Responsibilities Phone & Customer Communication
- Answer incoming calls professionally and promptly
- Handle client inquiries and provide excellent customer service
- Assist with virtual interviews and other client-facing communications as needed Marketing Support
- Manage consistent social media posting and engagement
- Execute and monitor email marketing campaigns using Mailchimp and Zapier
- Support ongoing marketing initiatives and promotional activities
- Maintain marketing schedules and ensure campaign consistency Administrative & Operational Support
- Assist with CRM management and data updates
- Handle general administrative and back-office tasks
- Support daily operations and help keep internal processes organized
- Free up leadership to focus on client relationships and business growth SOP & Process Documentation
- Review, organize, and improve existing SOPs
- Create clear process documentation, checklists, and training materials
- Utilize Loom recordings, training videos, and other resources to document workflows
- Identify gaps in procedures and recommend process improvements Qualifications
- Excellent verbal and written English communication skills
- Strong customer service and phone-handling experience
- Experience with CRM systems and administrative support
- Familiarity with Mailchimp, Zapier, Loom, or similar tools
- Highly organized with strong attention to detail
- Ability to work independently and take initiative
- Process-oriented with strong follow-through and accountability What We're Looking For
Posting details
Remote
Yes
Employment type
Full-time
Workplace type
Remote
Source
remotejobsorg
First seen
8/24/2026, 2:10:25 AM
Last seen
8/24/2026, 2:10:25 AM