Makeship
Senior Product Designer
About this role
✨ About the Company Makeship empowers influencers, creators, and brands of all sizes to develop and launch limited-edition products that matter to their fans. Leveraging our design, manufacturing, and marketing expertise, we work with our partners to bring their products to life through our community-powered crowdfunding platform. Each product is given a window of 21 days to be funded by the community before we produce and ship to fans worldwide. We put our brand behind every product and guarantee quality and ethical sourcing. We're profitable, we have a three-year revenue growth of over 200%, ranking us 97th in 2024 and 86th on The Globe and Mail’s Canada’s Top Growing Companies of 2025 list. We are also excited to announce that Makeship has officially been Great Place to Work-Certified™ for 3 years in a row! Learn more about us at Makeship.com. 🧑💻 About the Role As an early team member, you’ll play a huge role in shaping our culture, our process, and the future of Makeship. Every day, you’ll collaborate, learn more about the content creation space, and watch your work impact the company and the community! We want this to be the best work experience of your life, so we’ll pay you well, offer great benefits, invest deeply in your growth, and welcome you with our branded swag. You will also be joining one of Canada's fastest-growing start-ups! 🌟 What We Are Looking For We are looking for a Senior Product Designer who will own the end-to-end user experience across Makeship's platform, crafting intuitive, valuable, and visually engaging digital experiences for both our creators and their fans. Balancing deep UX and UI craft, you drive the direction of our platform's functionality and design and ensure its continuous improvement. Working within a cross-functional team, you play a critical role across the full product development cycle, from problem discovery and solution design to validation and final execution, ensuring every user interaction is seamless, impactful, and aligned with Makeship's mission. 🚀 Your Key Responsibilities
- Tackle multi-faceted user problems, using a vast UX toolkit to quickly diverge and converge on solutions
- Design interfaces with an exceptional level of polish, basing decisions around layout, hierarchy, typography, colour, and motion on strong rationale
- Proactively build, maintain, and scale our design system as the platform and team grow
- Leverage a wide array of research and design frameworks to deepen our understanding of our creators and fans, applying these insights to create valuable experiences for them
- Lead user testing to validate critical assumptions we have about our users and designs, and drive ongoing usability tracking
- Partner closely with engineering, product, and marketing across the product development cycle, facilitating collaboration both within and across teams
- Proactively advance our design practice and champion design thinking across the organization
- Mentor and lead training opportunities for other team members as our design practice grows 🧠 What You Bring
- 5+ years of product design experience, with a portfolio demonstrating end-to-end design ownership of solutions to complex user problems
- Experience with a vast array of techniques to better understand users and validate assumptions (e.g. user journey mapping, JTBD / personas, user interviews, assumption testing, usability testing)
- Proven experience building and evolving a design system
- Exceptional collaboration and communication skills