Customs Operations Specialist

Customs Operations Specialist Closed 📅 2 Weeks ago 🇷🇸 Serbia 🏢 Business 🔵 Mid-level Job Description Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is seeking an experienced Customs Operations Specialist to support our EU export operations. In this role, you will ensure the accuracy and compliance of export documentation, coordinate with customs brokers and authorities, and provide guidance on complex and non-standard shipments. You will work closely with our logistics, warehouse, technical, finance, and IT teams to resolve operational issues, support month-end activities, and improve customs processes through automation. This position is ideal for someone who combines strong knowledge of EU customs regulations with attention to detail, ownership, and a practical problem-solving mindset. How You’ll Contribute: Export Documentation and Compliance: Prepare complete document packages and provide the required information to customs brokers for export declarations Review commercial data, including declared value, country of origin, Incoterms, and product descriptions Verify export documentation and customs entries to ensure accuracy and compliance with EU customs regulations Prepare responses and supporting documentation for inquiries from customs authorities Customs Broker and Authority Coordination: Manage day-to-day communication with customs brokers, transport companies, and customs authorities Investigate and resolve discrepancies related to export declarations and supporting documents Coordinate internal stakeholders during customs reviews and audits Ensure that urgent and non-standard customs cases are handled accurately and on time Rules of Origin and Preferential Trade: Assess product eligibility under preferential trade agreements Manage Supplier’s Declarations and prepare the information required for EUR.1 certificates Support T2 procedures and mandatory invoice declarations for San Marino Maintain accurate documentation related to preferential and non-preferential origin Non-Standard Shipments: Manage customs procedures for warranty replacements, claim returns, repair shipments, and re-imports after repair Coordinate duty-free re-import procedures and other special customs arrangements Develop case-specific solutions in accordance with applicable EU and local customs requirements, including the BAP system where relevant HS Code Classification: Determine and verify HS codes for technical and manufacturing products Collaborate with technical teams to obtain accurate product information and supporting documentation Ensure consistency between product descriptions, technical specifications, HS codes, and customs documentation Month-End and Operational Support: Coordinate special export procedures for period-end deliveries Review export transactions and resolve documentation issues during month-end closing Align with warehouse, logistics, finance, and other internal teams to ensure timely shipment processing Provide practical guidance on export requirements and perform pre-shipment documentation checks Process Improvement and Automation: Identify opportunities to improve customs and export workflows Collaborate with IT and operations teams on ERP improvements and process automation Support the development of scalable and reliable customs compliance processes What You’ll Bring to Xometry: 3–5+ years of professional experience as a Customs Specialist, Customs Brokerage Manager, Export Compliance Specialist, or in a comparable customs operations role Strong practical knowledge of EU export customs procedures, rules of origin, and preferential trade agreements Hands-on experience with EUR.1 certificates, Supplier’s Declarations, T2 procedures, and other export documentation Proven experience determining and verifying HS codes, preferably for technical or manufacturing products Experience communicating directly with customs authorities and managing third-party customs brokers Practical experience handling non-standard shipments, including returns, warranty replacements, repairs, and re-import procedures Experience working with ERP systems and customs software or system integrations Strong attention to detail and the ability to review complex commercial and customs documentation accurately Proven ownership and problem-solving skills, with the ability to independently manage complex cases Strong communication and cross-functional collaboration skills Ability to work effectively under tight deadlines, particularly during month-end closing Process-oriented mindset and interest in continuous improvement and automation English proficiency at B2/C1 level for daily operations and cross-functional collaboration Current residence and authorization to work within the European Union Additional European language skills would be an advantage Location: Remote within the European Union What Xometry Offers You: Remote Work: The opportunity to work fully remotely Corporate Equipment: A corporate laptop and the necessary tools and systems for effective remote work International Environment: Collaboration with colleagues from different countries and functions in an English-speaking global team Meaningful Ownership: The autonomy to manage complex customs cases and directly influence the reliability of Xometry’s European export operations Professional Growth: Opportunities to deepen your expertise in EU customs compliance, international logistics, ERP systems, and process automation Cross-Functional Exposure: Close cooperation with logistics, warehouse, finance, technical, operations, and IT teams across the organization Process Improvement Opportunities: The ability to shape customs workflows, contribute to ERP improvements, and implement scalable automation solutions Open and Supportive Culture: A collaborative environment that values initiative, practical ideas, fast decision-making, and individual contribution Learning Opportunities: Access to knowledge-sharing activities, professional development resources, and corporate language courses Structured Onboarding: A clear onboarding process covering the company’s customs procedures, internal systems, tools, and cross-functional workflows #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here. This job is filled or no longer available Explore more remote jobs Automation Compliance Support Product Finance Communication English Business Compliance Specialist Data Growth Manager 1498 similar remote jobs Explore latest remote opportunities and join a team that values work flexibility. View all jobs Customs Operations Specialist Xometry Europe 2 Weeks ago Customer Onboarding Specialist (Implementation Specialist) Ooma, Inc. $41k-$48k Month ago Lifecycle Marketing Operations Specialist Denmark in USA 3 Days ago Senior Revenue Operations Specialist Roofr $65k-$75k 3 Days ago Onboarding Operations Specialist Remote 4 Days ago Product Operations Specialist L3 Twilio 4 Days ago Remote companies like Xometry Europe Find your next opportunity with companies that specialize in Cnc Machining, Cnc Turning, Cnc Milling, and On-demand Manufacturing. Explore remote-first companies like Xometry Europe that prioritize flexible work and home-office freedom. All companies Fictiv 201-500 www.fictiv.com A digital manufacturing and supply chain platform for custom parts, from prototype to full production. → Digifabshop 51-200 digifabshop.com Digital fabrication company → Mantle 11-50 www.mantle3d.com TrueShape metal 3D printing technology for precision toolmaking, molds, and dies in manufacturing. → Re:Build Manufacturing 501-1000 rebuildmanufacturing.com Industrial business solutions → Prime Matter Labs 51-200 www.primematterlabs.com A beauty and personal care contract manufacturer providing end-to-end product development and production services. → Leadership Connect 51-200 www.leadershipconnect.io Provides data and decision intelligence for public sector policy and procurement. → Project: Career Search Rev. 2026.9 [ Remote Jobs ] Direct Access We source jobs directly from 21,000+ company career pages. No intermediaries. Search Jobs Post a Job 01 Discover Hidden Jobs Unique jobs you won't find on other job boards. 02 Advanced Filters Filter by category, benefits, seniority, and more. 03 Priority Job Alerts Get timely alerts for new job openings every day. 04 Manage Your Job Hunt Save jobs you like and keep a simple list of your applications. 21,000+ SOURCES remotefirstjobs.com UPDATED 24/7